The Conservative said the service – which runs from Dorridge
to Birmingham and Leamington Spa –
had been hit by a lack of drivers.
She said: “On behalf of local rail users, I wrote to the
chief executive of London Midland to ask why the service had been so poor
lately.
“The reply revealed a catalogue of problems relating to lack
of drivers through retirement or moving to roles elsewhere.”
But she said the firm is “optimistic” that timetable changes
on December 9 (click here) and “new efficiencies” should remove problems.
She said: “As a frequent rail user, I know the misery that
poor train services can cause and will always willingly take up the complaints
of my constituents to get them a better deal or compensation for a disrupted
service.
“Therefore, I am asking constituents to let me know about
experiences which have seriously inconvenienced them, such as long delays or
cancellations.
“If there is anything in particular that you would like me
to raise with London Midland, such as a badly disrupted journey or a claim for
compensation then I would be happy to assist you.”
To contact Mrs Spelman click here.
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