
PATIENTS are four times as likely to wait more than an hour in an ambulance outside Solihull Hospital than others in the West Midlands, latest figures show.
A lack of bed and staff are often blamed for the delay in these ‘turnaround’ times. It comes as ambulance and A&E waiting times deteriorate further.
About 10 people waited more than an hour in August – but this had risen to about 80 in November, a report from Solihull NHS Care Trust says.
It means about 13 per cent of all handovers from paramedics to hospital staff happened after an hour – up from one per cent in August. This was three per cent for the West Midlands.
And more than half of all patients waited more than half-an-hour before paramedics handed them to hospital staff. This is up from a quarter in August.
The report says: “The rates of delayed turnarounds for both Solihull and Heartlands are significantly in excess of the WM average.”
Critics have said patients are kept in ambulances so the clock does not ‘start ticking’ on a Government target for 98 per cent of A&E patients to be seen in four hours.
The four hour target is claimed to further distort priorities once in A&E.
A
major study found a surge in A&E patients being seen in the ten minutes before the four hour target expires at Solihull, Heartlands and Good Hope hospitals.
Despite this, the four hour target was not met during a single day in December at the three.
The report says the trust is trying to reduce turnaround and response delays by taking patients to walk-in centres ‘regardless of age’ for minor injuries.
But it says: “It is difficult to see how the planned improvement measures put in place are having a beneficial impact.”
Ambulance response times have also deteriorated.
Just two thirds of the most serious calls were reached within eight minutes in November against a target of 75 per cent. This was down from October.
The report says it has ‘significant concern’ about this and can offer ‘no assurance’ this will improve.
The Silhillian has reported that chiefs have
written to the West Midlands Ambulance Service expressing concern. They
refused to make the letter public.
Download the report
here and open 2010.011 Corporate Performance Report Nov 2009_1.
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